Privacy Policy

Effective date: August 13, 2026  ·  Owner: Round Table  ·  Contact: hinahon@wsbroundtable.com

Hinahon is an AI-powered mobile app for sales and customer-service call practice. This policy explains what data the app collects, how it is used, and your rights as a user. We wrote it to be readable, not to bury anything.

What we collect and why

• Email address and user ID — collected at sign-up via Supabase Auth to create and manage your account. Linked to your identity. Used for login, account recovery, and — only if you've opted in — product emails (see "Email & notifications" below).
• Purchase history — managed by Adapty (our in-app purchase layer) to track which call packs or subscriptions are active on your account. Linked to your user ID. Never shared with advertisers.
• Audio data (microphone) — your voice is streamed to Deepgram in real time for speech-to-text during a call. Audio is processed and immediately discarded. No audio recordings are stored on our servers.
• Call transcripts — the text of each practice call is stored in our Supabase database, linked to your user ID. Transcripts are used to generate your post-call score and coaching notes via Anthropic Claude. You can see your full history in the app, and you can delete it at any time by deleting your account.
• App-usage data — which features you use and whether key actions (like starting or completing a practice call) are completed. Tied to your account, used only to understand how the app is used and improve it. Never sold or shared with advertisers.

Email & notifications

We always send account-related email (password resets, receipts, required service notices) — these aren't optional and aren't marketing. Separately, we may send product emails: tips on getting more out of practice, feature updates, and occasional requests for feedback. These are opt-in — you'll be asked when you sign up or the first time it's relevant, and every product email includes an unsubscribe link. Opting out of product email never affects account-related email or your ability to use the app.

What we do not collect

• We do not collect advertising identifiers (IDFA) or track you across other apps or websites.
• We do not collect precise location, contacts, photos, or any data unrelated to call practice.
• We do not sell your data or use it for advertising, ever.

AI processors and third-party services

Hinahon uses the following processors to deliver its core features. Each is bound by its own data processing agreement:

• Anthropic Claude — persona dialogue, post-call scoring, and coaching notes. Transcripts are sent to Anthropic's API and governed by Anthropic's usage policies.
• Deepgram — real-time speech-to-text. Audio is streamed and not retained after transcription.
• Cartesia — text-to-speech for AI persona voices.
• Vapi — WebRTC call orchestration layer that connects the app to the AI voice pipeline.
• Adapty — in-app purchase management and entitlement enforcement.
• Supabase — authentication, database (transcripts, account data), hosted in the United States.

We do not sell data to any of these vendors or to any third party. We do not run third-party ads.

Data retention

Your account data and call transcripts are kept as long as your account is active. When you delete your account (available in-app under Account Settings), all stored data including transcripts is permanently removed. You can also email hinahon@wsbroundtable.com to request deletion.

Children

Hinahon is a professional training tool intended for adults. It is not directed at children under 13, and we do not knowingly collect personal information from anyone under 13.

Team & manager visibility

If your account is on a team plan, your manager can see your individual call scores, transcripts, and coaching notes — that's how team plans work. Your manager does not get a separate view of your general app-usage patterns (how often you open the app, which screens you visit) beyond what's already visible through your call history. Aggregate, team-wide reporting (not tied to any one person) may be shown to account owners to help them evaluate the plan.

Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal data we hold about you. You can opt out of product emails anytime via the unsubscribe link in any product email, or from Settings in the app. To exercise any other rights, email hinahon@wsbroundtable.com.

Security

All data in transit uses HTTPS/TLS. Supabase data at rest is encrypted. We use row-level security so your data is only accessible to your own account.

Changes to this policy

If we make material changes, we will update the effective date at the top of this page and notify you via email or an in-app notice.

Contact

Questions? Email hinahon@wsbroundtable.com or visit our support page.